CREDIT TO MY STATEMENT

Cynthia Z, fishers, IN:

I LOVE BEING ABLE TO SEND MONEY TO MY BALANCE!

Terrible Service

Tim C, Corpus Christi, TX:

A few months ago, I reported that my mother, a Discover Card account holder, had passed away last October. The representative on the phone gave their condolences and assured me they would take care of closing the account. Two months later I receive convenience checks in the mail for balance transfers and what not. So I called the Discover customer Service; the account is still open. On this call, the discover representative didn’t have any condolences, in fact they were quite snotty. They said they could not close the account but said they would pass me to someone who could help me, the Discover Probate Department. I was transferred to that department and it was closed. Today, one month later, a new credit card arrived. This jolts my memory, like I don’t have enough going on in my life already, so I call Discover customer service once again. This time the representative passes me straight to the Probate Department again, and once again closed. I am not trying to tell you who you should , or should not do business with; you can formulate your own decision bases on my story; if it were me and I found out I had to pay higher rates based on questionable business practices that subjects everyone to pay higher rates because the firm exposes themselves to fraud. Well… I’ve made it 50 years through life and have had no need for the services of Discover; and never will. By the way, I am the designated representative for this estate, the probate process is over. Any claims you may or may not have cannot be claimed anymore. I will not pay you one dime for any fraudulent charges to this account. Instead of me trying to figure out the enigma of the hours of your probate department, why don’t you have them contact me instead.

The designated representative

New Flat Panel TV

Tim D, Machesney Park, IL:

I was doing a ton of driving, using only my Discover card for Gas, started automatically paying monthly utilities, cell phone, etc – with it. Started making money for paying bills I already pay anyway – In a little over 2 years time had enough earned to use as a payment on account for the month I bought a new 47″ Razor LEDTV.

School Books Paid

Stephanie W, Blue Springs, MO:

My last semester of college I was able to get most of the school books used through Amazon and was able to use my cashback rewards to pay for it in full. Nothing like getting schools books for free!

Avoid ShopDiscover bonus like the plague

Michael C:

The ShopDiscover bonus program is a complete fraud. I have used the ShopDiscover bonus links from the Discover website three times and NOT ONCE has my ShopDiscover bonus shown up. The first two times, I had to call to get my bonus were for Walmart.com and Macys.com. The representative gave me my ShopDiscover bonuses because the amounts were “below the allowable threshold.” These purchases were made in early December 2012 and they finally gave me the money they owed me in mid-April of 2013.

I also made a purchase on HomeDepot.com, using the 10% off ShopDiscover link. This was a larger purchase, and when I called four months after the purchase to get my ShopDiscover bonus taken care of, they said it would be “3-4 weeks” until results from the investigation are given to me. Five weeks later, I called and they said that the investigation is still on-going, but “they probably won’t honor it because it will probably be classified as ‘installation services’”! They are saying that because my purchase (a mini-fridge) was delivered to my house, it was “installed”. How in the world could anyone classify delivering my mini-fridge “installation services”. They didn’t even take the mini-fridge out of the box, let alone “install” it.

Discover has shown its true colors. I used to include it with UPS when I described the high quality of Discover to friends and family. My story has now changed and I will be contacting my Attorney General. Discover is a company that apparently has ZERO INTEGRITY.

Saved a Life

Nancy M, Hudson, NH:

My dog Morgan, a Newfoundland fell seriously ill. Upon the vet visit and multiple tests the diagnosis came back with a severe case of Heartworm. Morgan was on the Heartguard prevention, however, there are rare cases where the dog may still get it.Morgan was this unfortunate case. I DID NOT have the $1800.00 for her treatment. The only reason Morgan is still wagging her tail, giving kisses, and living a happy life today is because my cash back bonus was used to pay for her medications after the initial tests & treatments were paid by my Discover Card.
Thank you Discover Card.

I bought a new dishwasher with my rewards

Tina S:

I’ve been saving up my reward dollars for over a year now and this month with the Home Improvement deal, I have purchased a new dishwasher. I ordered it through shopdiscover (5% rewards) and in April (5% home improvement rewards) and will pay for it with my rewards balance!

A couple things I really love about Discover is the awesome online features (especially the spending analyzer), 5% Rewards Program, and their customer service. Oh and I love it when they send me coupons…such as the 10% at Home depot! Another $40 savings and $19 rewards! Yup definitely love Discover.