Frank S, Dunnellon, FL:
My experience has been a disaster. On November 29, on the phone, I requested that $200 be posted to my account. This was not done and as a result I received an interest charge of $32.58.On December 22 I went on line and requested that $250 be credited to my account. To date I see no credit to my account.
There seems to be something amiss in your program.